How do I delete music files from my ipod shuffle?

How the **** do I delete music files from my ipod shuffle? The instructions in the User Guide just plain don't work!?

The instructions say:

"To remove a song or other item from iPod shuffle:

In iTunes, select iPod shuffle in the list of devices. Select Music, Audiobooks, or Podcasts under iPod shuffle.

Select a song or other item, and then press the Delete or Backspace key on your keyboard."

Yeah, fat chance. The Delete key does exactly nothing.

Help, anyone?

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